Using various methods of deceiving citizens through telephone calls, fraudsters aim to steal your money from accounts or issue you an online loan for subsequent transfer.

How is it done?

First, a person receives a call from a supposed employee of a commercial bank who informs them of a leak of personal data or the issuance of online loans by third parties in their name. Then, a supposed employee of the National Bank (or another government agency) gets involved, who, under the pretext of saving money, offers the victim to transfer it to a safe, protected account. In this case, the fraudsters may have fake numbers. To make it more convincing, they may send a fake ID or other document with the signature of the National Bank's management and the corresponding logo. In this case, the victim of the fraudsters performs all the transfer operations or online loan issuance operations themselves, following the instructions of the fraudsters.

How can you protect yourself?

1. End the conversation if you receive a call from imaginary employees of a bank, the National Bank or other government agencies who report a leak of your personal data or an unauthorized online loan in your name. If you decide to continue the conversation, do not turn on screen sharing during the conversation, do not share your personal (confidential) data (TIN, codes, PIN codes, etc.), do not confirm any information about you. Thus, it is better not to answer video calls from unknown numbers in messengers at all, and also do not follow unverified Internet links from strangers.
2. If you have any doubts about the phone call, you need to call the official numbers of a particular bank, listed on the website, in mobile applications, or go to the nearest bank office;
3. Remember that banks and the National Bank do not call regarding unauthorized online loans or leaks of personal data and do not send employee IDs or other official documents via instant messengers.

 What should you do if you have become a victim of fraudsters?

If you realize that you have become a victim of fraudsters, you must immediately report it to the bank, ask them to block the card or account, and then urgently file a report with law enforcement agencies.

REMEMBER: Fraudsters' schemes may differ, but the main goal is to mislead you so that you believe them and transfer money from your account. From the moment you transfer your funds, the fraudsters' goal is achieved.

 

IMPORTANTto follow the official website of the National Bank of the Kyrgyz Republic www. nbkr.kg and the official pages of the National Bank on social networks, where important information for consumers is posted: Instagram-nbkr_kg; Facebook and Telegram channels of the National Bank, as well as news and notifications of financial and credit organizations on websites and mobile applications.