- The site has a "Contacts" section, where any visitor can get acquainted with the company's contacts, find out the addresses of the offices and find out the work schedule. The "Contacts" section is in the main top menu of the site
- In the additional menu of the site, which is on the left side, there is a special section "Complaints and suggestions", where the visitor can send a message, indicating their contact information and the essence of the problem or suggestion. The letter is sent to the main mail office@incom.kg, where the company's employees can register it in their journal and then call the visitor, if necessary.